Code behind the Follow Button

dmullinax
Mega Guru

Where can I find the code behind the "Follow" button located at the top of the incident?  I'm looking to create something like a "UI Action" only with a drop-down menu.

3 REPLIES 3

gauravchoudhury
Tera Guru

Hi David,



Is this what you are looking for?



Follow.JPG



If that is what you are looking for, then on the incident form, right-click and select Configure -> UI Actions and in that you'd find a record with the name "Follow on Live Feed".


robpickering
ServiceNow Employee
ServiceNow Employee

David,



Also, if you're looking to simulate a drop-down menu on a UI Action, you'll probably need to read up on UI Macros:


UI Macros, you may also want to check out:   how to populate value in drop down from database using jelly script



The reason being is that UI Actions, out-of-box, don't behave as drop-down menus.



-Rob


shivanipatel
ServiceNow Employee
ServiceNow Employee

David,



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