Code Review Tasks

[raprohaska]

I've started to build a code review application into my ServiceNow instance. The initial idea is to prompt the admin/developer once a update set is completed. It would generate a code review task. Initially it will just prompt them with items to validate during code review, nothing too smart. But eventually I want to build some smarts to automate as much of the review as possible. Kind of like a small version of an Ace Report.

I haven't thought it all the way through yet, but I would like to take this review to then be integrated up into the prod instance and tied to the particular request that dictated the change. For us it could be tied to a incident, change request, request or story.

BUT, I was at the North Florida SNUG event and they reminded me about the App Store. So I'm wondering if any of you use any kind of built in code review or if you have tried any apps that might handle some of these types of processes?

Hope this finds you well,

AA

raprohaska

Aaron Prohaska | LinkedIn

[Sashi K1]

Hi Aaron

did you make any progress on this posting? Did you find a suitable matching or built app? Curious to understand

[raprohaska]

No one has shared much on this and I haven't found anything that meets my needs. I've built a very simple widget that prompts the admin team some basic information. It validates that their updates are made in the proper domain, it checks for duplicate updates of the same record (because sometimes the admins hand manipulate the update set), and also checks to see if the related record to the update is actually there... I check this last one because sometimes one admin will try to leverage something another admin deletes and this prompts them to check that all the needed resources are available at deployment.

I plan on extending it to check our naming conventions, basic formatting, and some small stuff like that.

The more I can programmatically find, the less I have to code review by hand.

[Sashi K1]

Thank you, that make sense. We are doing similar but instead of creating a widget we were using Risk Assessment Engine. We customized Risk assessment (it doesn't actually fall under code review side, however) to review through developer answers to some of our pre-define questions with scores. Based on score calculation we assess impact of proposed changes. This would be part of our Story where we have a stask to trigger code review using Risk Assessment engine to get outcome of review. If outcome is high we would perform security check etc. Not a true code review process but made it as an electronic form with some assessment based on developer answers calculates Risk and assign a right reviewer.

Well, I do see lot of need of such Code Review process to be automated. I haven't found any best practice on Code Review on ServiceNow during SDLC. I know a code review process using 'Team Plugin' but not much effective.

Thank you for your time in responding my question. I look forward to your future mature product may be from store or share.

Thanks