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Column Headers Misaligned against Records data on Performance Analytics Hub View

WazzaJC
Tera Expert

Column Headers Misaligned against Records data on Performance Analytics Hub View

 

Hi guys - just wandering, has anyone seen this type of UI behaviour and is there a solution for this?

Please see my screenshot attached.

 

This is in the Analytics Hub view - when I have clicked in an Automated Indicator and then clicked Show Records then this comes up as the view of the Records data.

 

But note how the Column Headers are not aligned to the Records data, but in fact the Headers are shifted to the Right by one Column.

 

I have never seen this UI behaviour before - does anyone know how to resolve this ?

 

Many thanks for any advice/guidance.

 

3 ACCEPTED SOLUTIONS

Manmohan K
Tera Sage

@WazzaJC 

 

Navigate to field styles and click on create new button

Enter below values - 

 

table - select Incident SLA

field - select field which you see having issue

Value: javascript:1==1;

Style: text-align: center;

 

Create field style records for all fields which appear in list view on the image shared

 

View solution in original post

James Kailukai1
Tera Guru

I am seeing same issue. My issue is not the what Manmohan has outlined. I have opened a case in HI and they responded. with the following: 

JamesKailukai1_0-1686686314268.png

I am running Tokyo Patch 7 at the moment. We are upgrading to Patch 9 next week so I will be able to see if it is really corrected. 

View solution in original post

I have just checked our upgraded instance (glide-tokyo-07-08-2022__patch9-05-10-2023). The column headers are now aligned to the Record data. The upgrade looks to have corrected the issue for us. 

View solution in original post

6 REPLIES 6

Manmohan K
Tera Sage

Hi @WazzaJC 

 

Please refer below article from ServiceNow with similar issue

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0822509

Manmohan K
Tera Sage

@WazzaJC 

 

Navigate to field styles and click on create new button

Enter below values - 

 

table - select Incident SLA

field - select field which you see having issue

Value: javascript:1==1;

Style: text-align: center;

 

Create field style records for all fields which appear in list view on the image shared

 

James Kailukai1
Tera Guru

I am seeing same issue. My issue is not the what Manmohan has outlined. I have opened a case in HI and they responded. with the following: 

JamesKailukai1_0-1686686314268.png

I am running Tokyo Patch 7 at the moment. We are upgrading to Patch 9 next week so I will be able to see if it is really corrected. 

Many Thanks for sharing this James. Yes you are correct, I am still having exactly this issue on PA Analytics Hub and have not been able to resolve this.

My Client's instance is currently on Tokyo.