comments are updating with wrong username in Azure Devops

V V Satyanaraya
Tera Contributor

Hello,

we have configured Azure DevOps integration with Agile Development using Microsoft Azure DevOps Integration for Agile Development plugin. We have successfully set up the connection between ADO and ServiceNow. Work items are passing and records are updating on both ends. 

If we are updating work notes at ServiceNow, it is updating comments with the name of the user who has created access token (PAT) in Azure DevOps. 

Is there any way to restrict this or is this supposed to be the expected behaviour ?

 

Thankyou!

 

 

9 REPLIES 9

WaledBajukhaif
Tera Expert

I have the same issue, did you solve this issue?

yes, it is sorted out 

Perfect, can you explain how did you sort it? that would be helpful!

Hi @V V Satyanaray1 ,

i still have the same issue, when posting a worknote, it updates the comments in DevOps with the name who created (PAT).

how did you solve it?

 

Regards,