Comments on Approval Notification.

[Atchutaram]

Hi Experts,

Good Day!

                      I have been trying to give a message on approval from the workflow. For example , when we select the approval user from workflow, the approval mail should  contain message like this (" hi please go to my approvals and approve the request") 

Could you please assist me how can i generate this message on approval notification from workflow.

[Swapna Abburi · Accepted solution]

@Atchutaram 

The notifications are configured on the approval table (sysapproval_approver). Modify the approval notification content (What it will contain section) to include your custom text.

[Omkar Kumbhar]

Hello @Atchutaram ,

If you are using the notification activity in workflow you can make use of message field and add you text .

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/workflow-activities/re...