Comments section always visible and editable.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
15 hours ago
Hi All,
If I open a record from the table which extends global "Task" table, then based on my ACL conditions the "Additional Comments" field under Notes section become read-only as expected.
But under the Comments section, it is always editable to add message for all users. I believe it is because of task.comments ACL. How to avoid or override this one.
Please provide the solution.
Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
13 hours ago
@Ankur Bawiskar
It is OOTB page and widget - It is OOTB "Form" page.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
13 hours ago
Sorry but I believe you will have to debug in your instance and definitely something is allowing it to edit.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader