Hi,
This is kind of a difficult problem to articulate. Basically I am attempting to create a client script that will make a Communication Plan available to a Major Incident when certain criteria are met. I can't do this through the normal Filter conditions in the Task Communications Management module because the values I am comparing are customized ones and the types don't evaluate easily when using the pre-set options in ServiceNow. To expand a little, one value is an INT, the other is a String, however I need to do a great than/less than comparison.
I guess my question is twofold
1. How can I retrieve a communication plan from the respective table it is stored in and
2. How can I make this plan available to the Major Incident through a client script?
