- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2024 12:38 AM
Hello experts, I am looking for the best approach : I have 3 catalog items (lets say one add,one for modify and one for delete) and each catalog items creates a change request when submitted now so I am wondering if it is possible to combine all 3 catalog items into one and have only one change request created that will include the add, modify and delete items instead of having 3 change request created.
Solved! Go to Solution.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2024 08:36 AM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2024 04:52 AM
@test3445 You can create an order guide to combine your three catalog items and generate single change request. Please refer to https://docs.servicenow.com/bundle/xanadu-servicenow-platform/page/product/service-catalog-managemen... to know more about order guides in servicenow.
Hope this helps.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-09-2024 08:36 AM