Condition to stop system comments

Jacob23
Mega Guru

‎08-08-2023 04:07 AM

Hi, 

 

Is there a way to stop a business rule and an email notification from triggering when a comment is added by system?

 

A few processes I have use a flow that adds a comment to a RITM. Since it is a flow the comment is done by system and is added in the additional comments sections. This comment is then triggering a notification and a business rule I do not want to run. Any ideas? 

Jacob23_0-1691492772438.png

 

Thanks!

 

I wonder if you can add a user within this for the business rule and notification condition:

current.comments.changes()/current.work_notes.changes()

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Peter Bodelier
Giga Sage

‎08-08-2023 04:12 AM

Hi @Jacob23,

 

I'd say use condition sys_updated_by != system.

 

In the business rule you could also use gs.isInteractive() in the script condition.


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