Conditional process flow formatter

anusarma
Kilo Expert

Hi All,

I needed a help in configuring the process flow formatter based on the type of the change request. I need to have different process flow to be displayed for different types. I have tried using https://share.servicenow.com/app.do#/detailV2/b2e4d80e2b5b75004a1e976be8da152c/overview posted by Drew West on Share portal, however, it didn't work. I am using the Helsinki version. Also, I am pretty new to UI formatting. Seek your help on step-by-step process for this configuration.

Thanks in advance,

Anu

21 REPLIES 21

find_real_file.png


Did you try to not to use the 'View Condition', but standard 'Condition', like I did in my screenshot.


Yes, I had tried that first. That doesn't work however.


Example below where I used


State "change review" will be visible only when change type is Minor or Major



find_real_file.png


Regards
Harish

Could you also share the UI macro for this?