Conditional process flow formatter

[anusarma]

Hi All,

I needed a help in configuring the process flow formatter based on the type of the change request. I need to have different process flow to be displayed for different types. I have tried using https://share.servicenow.com/app.do#/detailV2/b2e4d80e2b5b75004a1e976be8da152c/overview posted by Drew West on Share portal, however, it didn't work. I am using the Helsinki version. Also, I am pretty new to UI formatting. Seek your help on step-by-step process for this configuration.

Thanks in advance,

Anu

[Harish KM]

So this formatter "Assess" should be visible when your change type is standard or medium. Is that not happening?

[anusarma]

Yes, 'assess' should be visible only for normal and standard type. It should not be visible for emergency type. However, for me, 'assess' is visible even for emergency type after doing all these.

Thanks,

Anu

[Harish KM]

Try Type is one of rather then not and check

[anusarma]

Hi Harish,

I tried with "type is one of" condition, that too didn't work. Could you please share the UI macro for this?

Thanks,

Anu

[Harish KM]

Attached is the xml of the update set