Conditional Statement in Flow Designer not picking up drop down values in from the Get Variables

[Luis Roman]

Collaboration needed.

I am working on a new scope application. I defined a catalog item with a variable defined as a Look up Select Box from a  table. The drop-down field name is “request_type”.

Before submitting the catalog item, I select the “request_type” from the drop down and submit the catalog item.

The RITM (request item) record is created and the “request_type” value originally selected is in the RITM generated.

However, when I go to Flow Designer and add a conditional statement for the “request_type” , the choices from the drop list in the catalog item are Not displayed. 

Does anyone, have an idea on what I am doing wrong because Flow Designer does not pick up the values of the “request_type”? Not sure how to start debugging this issue? Your guidance or feedback appreciated.

See picture for additional details.  Thanks for the help, Luis 

[Jon23 · Accepted solution]

Hi Luis,

Not sure you're doing anything wrong, I experienced the same behavior as you described.

One solution is to set a flow variable to the value you want to query against and use that in your if condition.

[Luis Roman]

@jwalton Thank you for replying to my question. I tried to use a flow variable but getting error. 

See below. Can you provide additional information as to "how to" in order for me to be able to perform a similar work-around. Thank for continue collaboration and assistance is appreciated. 

Define Flow Variable as a string. 

[LAXMI TODAKAR2]

Hello @Luis Roman @Jon23 ,

I have faced similar issue, I have gone through this post. It helped me to resolve my issue.

How can you get the display value of a select box in Flow Designer

Thank you,

Laxmi