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07-18-2018 07:56 AM
ServiceNow has a catalog item for "Request VPN". The first variable question is "what type of vpn request is this" and the variables beneath appear/adjust conditionally on the answer.
What type of service catalog variable is used to achieve this configuration? I haven't been able to find anything on conditional variables.
https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/service-catalog-management/reference/r_VariableTypes.html
I would like to build a development request item that supports different variables based on the application selected.
Solved! Go to Solution.
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07-18-2018 08:12 AM
This is done via Service Catalog UI Policies:
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07-18-2018 08:12 AM
This is done via Service Catalog UI Policies:

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07-18-2018 11:56 AM
Thanks so much, this worked perfectly!
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07-18-2018 12:05 PM
Cool happy to help!