Conditional variables within a catalog item

TiffanyL
Tera Contributor

ServiceNow has a catalog item for "Request VPN". The first variable question is "what type of vpn request is this" and the variables beneath appear/adjust conditionally on the answer.

What type of service catalog variable is used to achieve this configuration?  I haven't been able to find anything on conditional variables. 

https://docs.servicenow.com/bundle/jakarta-it-service-management/page/product/service-catalog-management/reference/r_VariableTypes.html

I would like to build a development request item that supports different variables based on the application selected. 

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Michael Ritchie
ServiceNow Employee
ServiceNow Employee

Thanks so much, this worked perfectly!

Cool happy to help!