Configurable Workspace Related List Layout

[Kirby R]

Hi Community,

How do I configure a related list layout in workspace?

I have tried to go to native view of the form having that related list, then configure list layout from related list, switch view to workspace, update fields and save. But it doesnt work.

[Astik Thombare]

Hi @Kirby R ,

Please refer KB Article - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0826964

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Thanks,

Astik

[Kirby R]

As already mentioned in my post, configure related list doesnt work.

[Sumanth16]

Hi @Kirby R , 

I hope this will solve your query 

Configure list layout in CSM Configurable Workspace

Additional info : How to change the list view for a related list in Agent Workspace

Mark Correct or Helpful if it helps.

Thanks & Regards,

Sumanth Meda

[Kirby R]

I am referring to related list layout. Not the actual list.