ITSM Software Installations table

[Lhora Alvarez]

Hi all!

Quick question. 

My instance does not have SAM Pro installed (we have ITSM Standard) but the Software Installation [cmdb_sam_sw_install] is listed on the sys_db_object.

Why is that? I thought the table is only present when SAM Pro is installed?

[Sebastian R_]

The table cmdb_sam_sw_install is part of the plugin Software Asset Management Core (com.snc.sam.core) (sys-id = 72ab832283320210523bbcefeeaad376).

Can you check if this plugin is installed on your instance (search in table sys_plugins)

[Lhora Alvarez]

After checking, I can confirm that the plugin is installed.

Am I correct in understanding that the cmdb_sam_sw_install is not actually limited to SAM Pro?

[Amit Verma · Accepted solution]

@Lhora Alvarez 

cmdb_sam_sw_install is the base table for SAM pro so I assume that the table could exist if SAM core is installed. Refer below post :

https://www.servicenow.com/community/sam-forum/software-installtion-table-cmdb-sam-sw-install/m-p/13...