Configurable Workspace URLs
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09-25-2023 08:27 AM
I noticed in Service Operations Workspace, the URL updates based on the list or record you are viewing. This is useful to utilize for notifications. As it is a configurable workspace, I would think that this also is the same for others like Audit/Risk/IT Remediation workspaces.
On my instances, this is not true though. When viewing different lists the URL remains the same. Does anyone know why these workspaces behave differently than Service Operations?
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04-12-2024 02:22 AM
Hi @Marcus
i have the same case did you find the solution, please share the solution
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06-28-2024 01:14 AM
Same issue on my side (on Compliance workspace for example). Did you find a solution ?
Consequence is that the "Copy URL" functionality does not work.
I have issue displaying Guidance/Embedded help also.
Regards,
Christophe
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a week ago
For other workspaces you can use list-view page to build query and columns,
Example from compliance workspace:
https://<instance-name>.service-now.com/now/risk/compliance/list-view/sn_grc_indicator_task/params/query/active%3Dtrue/columns/number%2Cassigned_to%2Cstate
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08-27-2024 08:21 AM
I have the same issue. The "Copy URL" button has no purpose as it defaults to the first item in the list.
