Configuration workspace list view

VSN · ‎12-18-2023

i have a requirement in configuration workspace to create a new list for Knowledge. after creation of list

users open a record from this list view, they shall be routed directly to the self-service view of the Knowledge articles.

Dr Atul G- LNG · ‎12-18-2023

Hi @VSN

Could you please provide some screen shot where you want to add. ?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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VSN · ‎12-18-2023

@Dr Atul G- LNG attached screenshot for reference

Dr Atul G- LNG · ‎12-18-2023

So , you need like the way it work in Native view in incident? If yes, then check the Contextual search.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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VSN · ‎12-18-2023

Could you please help me with screenshots to better understand