Configure branding / quick start for multiple service portals

[edbailey]

I'm interested in how the branding editor works with the Service Portal Sp Configuration when used with multiple portals.

Its possible to switch between different portals

but when applying configurations to my new portal it applies to either the Service Portal or both portals..

Although I notice that its possible to define which elements of your portal should be configurable in the branding editor..

What should I be doing when setting a new Service Portal so that I can use branding editor to apply to the correct portal?

[Inactive_Us1474]

Hi Ed,

If you apply changes to a new portal then it would apply only to the new portal.

For a new SP, you need to configure the widgets, pages and containers accordingly.

Service Portal

Thanks

Akhil

Hit Like/Helpful/Correct, if applicable.

[edbailey]

Im not sure that happens in my case. For example if I choose a new background image and apply it to my new portal it applies the back ground both to that and the out of the box Service Portal

[edbailey]

Ah I think I know why it does this, its because I copied the quick start config from the default SP portal to my new one.

Not sure how I change this to point at my new portal?

[{

  "tagline": {

  "table" : "sp_instance",

  "sys_id" : "34fe3d96cb20020000f8d856634c9cf4",

  "field" : "title"

  },

  "hero_background": {

  "table" : "sp_container",

  "sys_id" : "be98a8d2cb20020000f8d856634c9c63",

  "field" : "background_image"

  }

}]

[cbester]

Were you able to get a different background image on each service portal?