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10-13-2017 12:56 PM
Hi,
How do I configure Servicenow to send email/ notifications to only a single or predefined domains.
For ex - I want it to send emails to abc.com OR xyz.com and ignore all other domains
Thanks
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10-13-2017 01:14 PM
One way to do it is a Before business rule on the sys_email_list table. where the emails are being created and ready to send. If the sender adress matches any of your requirements you can change the state to ignored and it won't be sent.

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10-13-2017 01:01 PM
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10-13-2017 01:05 PM
That setting is for the Test instance and I cannot list all the email addresses.... I want to restrict it to only domains not individual email addresses
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10-13-2017 01:14 PM
One way to do it is a Before business rule on the sys_email_list table. where the emails are being created and ready to send. If the sender adress matches any of your requirements you can change the state to ignored and it won't be sent.