Configure Email for a Domain

[maryc]

Hi,

How do I configure Servicenow to send email/ notifications to only a single or predefined domains.

For ex - I want it to send emails to   abc.com OR xyz.com and ignore all other domains

Thanks

[Jaspal Singh]

Hi Mary,

You can look for System properties >> Email Properties

Modify Sent all email to this email address accordingly.

[maryc]

That setting is for the Test instance and I cannot list all the email addresses.... I want to restrict it to only domains not individual email addresses

[Goran WitchDoc · Accepted solution]

One way to do it is a Before business rule on the sys_email_list table. where the emails are being created and ready to send. If the sender adress matches any of your requirements you can change the state to ignored and it won't be sent.