Configure email notifications to one user

[DevtoSME]

I have a list of users (45) all in a Dallas location who every time they submit an incident I need to have an email notification sent to a particular user "Adam". Do I configure a Business rule for incidents with the location or how should I approach this task?

[Aman Kumar S]

You can setup the notification with condition builder.

Follow these steps

[DevtoSME]

question the screen shots all show different conditions can you verify if its 1 condition in the builder or 3 different ones