Configure MFA using email and not Google authenticator

[Domenico Nolfi]

Hi all,

I need to configura MFA on my instance but not all user has a mobile phone to install Google Authenticator.

Is there a way to use email , asking a "one time" code ?

Thanks in adavance,

Domenico

[Soeren Maucher]

There used to be an out of the box option, which was removed as far as I know. I had a similar requirement and was working on a custom solution which in the end was discarded, becaue it would require too much customization. 

Greetings, 
Sören

[Domenico Nolfi]

Thanks for your feedback Soren.

If someone know a custom plugin to buy I can thinkt o analyze it for my company.

Thanks a lot,

Domenico

[Domenico Nolfi]

Hi all, I just replay to understand if there is an alternative because I can't use MFA via mobile or via app for mobile.

Thanks in adavance,

Domenico

[Randheer Singh]

From the Utah release onwards, you can use email OTP for MFA without requiring the Authenticator app set up.

You can follow this documentation.

I have added this community article for enabling SMS OTP-based MFA without requiring the Authenticator app. You can follow similar steps for Email OTP-based MFA.