Configure ServiceNow for Basic integration with BeyondTrust Remote Support
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-19-2024 06:05 AM
Hi,
Can anyone assist in how to add the following below?
Add the following field(s) to the cmdb_ci Table
Label = BeyondTrust Appliance Name, Name = u_bomgar_appliance_name
Label = BeyondTrust Jumpoint, Name = u_bomgar_jumpoint
I can't seem to find them in cmdb_ci table and when I'm trying with "Create new" , I don't know which type of Configuration Item to choose from as I can't seem to find one that match.
5 REPLIES 5

Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-19-2024 11:21 PM
You can follow those steps to add field to Configuration Item table.
Thank you,
Palani
Palani