Hello,
I want to add this related list which lives on the RITM over to the SCTASKs so a user can see the progress of other tasks inside the current task without having to go up to the RITM:
The list is not available through the list of "Related lists" on the SCTASK table. I read in ServiceNow documentation that you can configure this through System Definitions > Relationships but I have no idea what I fields I need to call to achieve this. Any advice on how to achieve this is welcome
-Matt
Hi Matt,
On this related list on RITM form, you can right click on the header and navigate to configure-> list control
On that form there is a check box called 'Hirerchial list', check that and it will allow you a drill down on the list form here itself., i feel this is the best solution for you.
Be sure that on the catalog task you have the related list added already. (To get that, right click on the header of catalog task form and configure -> related list. Add the catalog task-> parent related list as the first on on that form)
-Anurag
