Configuring branding on domain separated instance.

[Sonakshi Priya1]

My instance is on Domain separation and having different portal on each domain with different chat functionality. I want to configure branding for each portal individually. How can I achieve this on domain separated instance ?

[Community Alums · Accepted solution]

Hi @Sonakshi Priya1 ,

Elements of the Service Portal platform such as settings, portals, pages and widgets are not domain-separated. However, the data within widgets does display when based on the appropriate domain. To provide different experiences, admins should create separate service portals, each with unique URLs, that they can redirect users to.

So if you separate portals already with Unique URLs, then you can do you branding on separate portals differently.

For this u need to add CSS_Variables inside portal configuration.

And please follow this link for branding : https://docs.servicenow.com/bundle/utah-platform-user-interface/page/build/service-portal/concept/c_...