How to make all fields in the list view of incident list read-only but the following fields should be editable by the itil role: short description, state, category, and assignment group.
I have made 2 access control rules:
- incident.short_description:
- incident.*
When incident.short_description is active and not the incident.*, it is working as expected. Any user without an itil role cannot edit the short description field in the list view cell, but as Beth Anglin with the itil role it can. But if i set incident.* as active, Beth Anglin cannot edit the short description in the list view anymore.
