Customization of response for POST call for Integration of 3rd part tool with ServiceNow.
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03-20-2024 05:37 AM
Hi All,
We are trying to integrate 3rd party tool with ServiceNow. 3rd party tool is posting the data in staging table using POST API and ServiceNow is sending default response back to 3rd Party tool. But 3rd Part tool is asking us to send the customized response. Has anyone implemented the customization of response for POST method?
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03-20-2024 05:41 AM
Hi @Ashwini123,
Please check out this
https://www.servicenow.com/community/developer-forum/web-service-import-sets-sending-customized-resp...
Please hit helpful and accept this as a solution if it solved your problem.
Thank you!
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03-20-2024 05:46 AM
Hello @Ashwini123
You can send additional details in response using the response object in onAfter script of transform map (as suggested by Ismail).
If you need to send the response in different format then one way is to have scripted API. The 3rd party app can send the data to scripted API, in the API you can read the data and create import set and run the transform map. Then you can send custom response as per your requirement.
Example script to create import set: https://www.servicenow.com/community/developer-forum/script-to-create-an-import-set-and-run-the-tran...
Thank you,
Ali
Thank you,
Ali
