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Configuring record information

joshmorris
Tera Guru

Does anyone know how I can configure something like this for requests?

 

Inc: 

joshmorris_0-1742201949273.png

Req: 

joshmorris_1-1742201976807.png

 

4 REPLIES 4

GlideFather
Tera Patron

Hi there, could you be more specific? What exactly and where would you like to achieve that?

Is it VTB, Workspace, or anything other?
You attached a picture with REQ, so the request is there or do you mean RITM?
Thanks

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Hi @GlideFather 

 

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Its on the SOW. I would like ability to see recent requests and owned assets by users like what I can on incident

I do not have the answer, just ideas from brainstorming: check system properties and/or the configuration in UI Builder, but if it is OOTB I would rather not modify that

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