Configuring record information

joshmorris
Tera Guru

‎03-17-2025 01:59 AM

Does anyone know how I can configure something like this for requests?

 

Inc: 

joshmorris_0-1742201949273.png

Req: 

joshmorris_1-1742201976807.png

 

0 Helpfuls
  • 280 Views
4 REPLIES 4

GlideFather
Tera Patron

‎03-17-2025 02:40 AM

Hi there, could you be more specific? What exactly and where would you like to achieve that?

Is it VTB, Workspace, or anything other?
You attached a picture with REQ, so the request is there or do you mean RITM?
Thanks

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to GlideFather

‎03-17-2025 02:42 AM

Hi @GlideFather 

 

These are cards on WS.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

joshmorris
Tera Guru
In response to GlideFather

‎03-17-2025 02:46 AM

Its on the SOW. I would like ability to see recent requests and owned assets by users like what I can on incident

0 Helpfuls

GlideFather
Tera Patron
In response to joshmorris

‎03-17-2025 04:31 AM

I do not have the answer, just ideas from brainstorming: check system properties and/or the configuration in UI Builder, but if it is OOTB I would rather not modify that

———
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */


0 Helpfuls