Connection record not tracked in update set.

[Afsar2]

Hi guys,

I noticed that Connection record are not tracked in update set.

I have also tried "Force to update set" but this particular record is not tracked.

I believe as there is a reference to Credentials, that could be a reason for this. But I could find any official doc on this topic.

Note: I was able to track "Connection and Credential Aliases".

Any suggestions on this?

[Community Alums]

Hi Afsar,

Glad to see my answer helped you, Kindly mark the answer as Correct & Helpful both and close this thread.

Thanks,
Sandeep

[shloke04 · Accepted solution]

Hi @Afsar 

Connection records are data records only and Data records are not captured in an Update set. please refer to article below:

Refer the link here for more details which says clearly about what is captured and not:

https://docs.servicenow.com/bundle/rome-application-development/page/build/system-update-sets/reference/customizations-tracked-update-sets.html

There are two ways to handle this:

1) Either this need to be moved as a XML by exporting from Source instance and then importing it back in Target.

2) There is a SN Util feature name as "Add to Update Set" which I find it very handy for these scenario and can capture any data change as well along with updates . Please refer the link below for downloading it:

https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?t=PRODUCT_DETAILS

Let me know if you have a follow up query.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Afsar2]

Hi @shloke04 ,

Thanks for your suggestions.

I have already tried and tested with "Force to update set", it is not working.

We have already discussed this in thread.

Potential cause is due to encryption I believe.

Thank you,

Afsar Sheikh

[shloke04]

Force to Update set I believe was a different utility, what I am talking about is a new Functionality "Add to Update set" which is free as well and quite handy. See below screenshot where I am able to capture Connection or any other data record you want in the Update set will not be an issue:

Update Set Screenshot:

Please let me know if still you have a query. I would recommend using the "Add to Update Set" utility available in link below:

https://developer.servicenow.com/connect.do#!/share/contents/9824957_add_to_update_set_utility?t=PRODUCT_DETAILS

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke

[Afsar2]

Hi @shloke04 ,

I tried "Add to Update set" utility.

I observed that it created batch update sets and converts current update set to parent.

Is this the usual behavior?