Contextual Search Results on record producer
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04-03-2024 01:51 AM
Hi,
Based on the keywords entered in the short description .c record producer contextual Search Results(KB article, catalog item) can we make as below screenshot with the radio button?
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04-03-2024 01:59 AM
Hi @dgarad
you need to perform 2 steps.
- Create a variable of type custom and select widget Contextual Search - Inline Results under type specifications - This you already did as per your screenshot
- Create a new entry in Contextual Search > Record Producer Configuration and you can define which field in your record producer should return the contextual search results.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714564
Hope the answer has helped you, please mark the answer correct/helpful. Thank you.
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04-03-2024 02:02 AM
I have not created any widgets this is a mock image . I want to be created as per the mock-up.