control when the create child incident button shows

Joyce Olson · ‎03-01-2017

I am working on developing major incident using Parent Child relationship. I have created a UI Action to create a button that will create and populate a new child incident. I have also included on the incident form a checkbox field major_incident to identify the parent. I want to have the Create Child Incident button display on the parent incident only but am struggling on how to accomplish this.

nitish99 · ‎03-02-2017

Hey Joyce,

Sorry for not telling you this sooner, I have already answered something similar ==>

1) Create a UI Policy --> Set Condition as field (check_box) is true

2) In the Script tab set Run scripts true

3) In the if condition write

$$('#action_name')[0].hide(); //This will hide the top button

$$('#action_name')[1].hide(); //This will hide the bottom button as well

4) In the else condition write

$$('#action_name')[0].show(); //This will show the top button

$$('#action_name')[1].show(); //This will show the bottom button as well

you can check it over here How to hide UI Action based on field change in form without using DOM?

Also check this post How to hide/show an UI action on field changes

View solution in original post

nitish99 · ‎03-01-2017

Hi Joyce,

You can put a check in the condition of UI Action if(current.major_incident==true).

Joyce Olson · ‎03-02-2017

Nitish -

I added the Condition to my UI Action and now by Create Child Incident button does not show on any incidents.

nitish99 · ‎03-02-2017

Hey Joyce,

I recreated a similar scenario on my dev and its working fine,

Have a look ==>

UI Action

Incident Record Before==>

Incident Record After==>

This is without UI Policy

shloke04 · ‎03-01-2017

Hi Joyce,

You can give the condition as below:

current.u_checked== true

Hope this helps.Mark the answer as correct/helpful based on impact.

Regards,
Shloke

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke