Convert RAM field on cmdb_ci_computer table from bytes to GB

Alex Saager1
Tera Contributor

Hi all,

 

We're looking to import workstations are part of our CMDB from a 3rd party tool, we have the workstations imported fine but the RAM comes in the format of bytes:

AlexSaager1_0-1709806435822.png

 

Can this be converted to GB within ServiceNow maybe via a business rule or this something that would need to be done in the 3rd party tool before being imported.

 

Many thanks,

Alex

 

5 REPLIES 5

@Alex Saager1 ,

 

Does the above solution resolves your issue. If yes, please mark the answer as correct and close this thread.

If you have a follow up query let me know.

Hope this helps. Please mark the answer as correct/helpful based on impact.

Regards,
Shloke