Converting a List Action in Agent Workspace to Service Operations Workspace - Help?
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08-13-2024 11:06 AM - edited 08-13-2024 11:07 AM
Hey All,
I have a List Action that worked in Agent Workspace, but it isn't working in Service Operations Workspace.
The original list action was a Declarative Action an implemented as a client action, with an action payload definition. Nonetheless, I followed the exact steps from this article: Adding a Record Producer or Catalog Item button to... - ServiceNow Community Unfortunately, I can't get it to work for the Service Operations Workspace. Also, for Service Operations Workspace, I had to implement as "UXF Client Action" to get it visible on the Workspace, thus I can't use the Workspace field.
What am I missing?
Thanks!