Copy additional comments from requested item item to all catalog tasks.

[SK41]

Hi,

I have a requirement where  i have  to copy the additional  comments from  requested  item to all the  catalog tasks.Once the   item  is  approved all  the comments after the RITM  is approved,  should  be  copied  to  each  and  every  catalog tasks.

How  can i achieve  that?

Thanks.

[SK41]

can the above script has any adverse effect on the system? like slowness or updating the other records wrongly.

Sorry, i might be asking a silly question her but i dont know it is this script or some issue my system is experiencing slowness.

[asifnoor]

Firstly the above script will run only on creation of sc_task (conditions after insert Br)

since we are reading sys_journal_field, it could be slower but it should not impact as we are filtering there also by request_item.

[asifnoor]

I suggest you test these scripts first on background using 1 static ritm sys_id

[SK41]

i tried  but  the BR on catalog task is not working.

PLease suggest.               

[asifnoor]

The Br on catalog task runs only on insert. Create a catalog task for an ritm and then test it.

Add logs and check to confirm if its entering the BR.