Copy additional comments from requested item item to all catalog tasks.

[SK41]

Hi,

I have a requirement where  i have  to copy the additional  comments from  requested  item to all the  catalog tasks.Once the   item  is  approved all  the comments after the RITM  is approved,  should  be  copied  to  each  and  every  catalog tasks.

How  can i achieve  that?

Thanks.

[Ankur Bawiskar]

Hi,

if you use journalentry(1) it would pick latest comments

But if you use journalentry(-1) it would pick all the comments right from beginning

Regards
Ankur

[Mark Roethof]

Isn't it the other way around? 1 giving the last, -1 giving all?

Also just tested to verify: looks to be the other way around.

Kind regards,

[Ankur Bawiskar]

Thanks for correcting.

it is other way. updated the comment to avoid confusion

[Ankur Bawiskar]

Hi,

One basic thing to check

1) Are you having any SC Task created prior to RITM approval

Usually SC Tasks are created post RITM approval so that respective groups work on those catalog tasks

Regards
Ankur

[SK41]

after  RITM