Copy Attachment record to Flow generate Email record as an attachment to the email
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08-01-2024 10:55 AM - edited 08-01-2024 10:56 AM
Greetings ServiceNow Community,
I'm hopeful this is something that has already been done by someone out there in the community and some wisdom can be shared.
I have been trying to configure a series of flow actions whereby the flow will Look up an attachment from the source record, then look up an attachment record using the sys_id from the look up attachment action, then send an email with that attachment attached to the email...here is what I have so far...
According to the Flow Execution record from running a test, this works...
However, when I view the email record that was generated...no attachment...
(for the record, it is mandatory for our staff to use a specific file name for the attachment on the source record)
Please advise if anyone has successfully done this.
Thank you.