Copy attachments from an RITM request to the sys_approval_approver table
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-16-2024 06:52 AM
good day,
i have a business case here.
When a user submit a catalog item, it will create an RITM request with an attachment but if the user forgets to attach and item, i would like to have the ability for the user to attach the document onto the open RITM request and then have that attachment to appear for the Approver in the email.
ex.
the item highlighted is a newly attached Doc
i want that doc to now appear for the approver here:
i tried business rules on the sc_req_item table and sys_attachment but nothing seem to work and i am stuck here
PLEASE HELP...
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
08-19-2024 05:29 AM
i already have this in place, it doesnt add the attachments to the approve tab at the top