Copy attachments from RITM to Catalog Task and vice versa

Sampath8 · ‎07-19-2017

Hi Team,

I need a way to copy attachments from Ritm to Task and from Task to Ritm.

I am able to achieve, copying of attachments from Task to Ritm by using a business rule. But I also need to copy attachments from Ritm to Task without any duplicates.

Could any one help me in resolving the Task.

Let me know if I need to provide any other details.

Thanks in advance.

Regards,

Sampath.

Vimal Priya · ‎07-19-2017

Hi Sampath,

I also had the same requirement.TASK to RITM is achievable because child-parent relationship .

We faced some problems in attachment so that instead of adding attachment RITM to catalog TASK ,I acheived it with the relationship (Created a related list on Catalog TASK table).

View solution in original post

Cory Patterson · ‎06-19-2018

Hey Vimal,

Saved me from being up all night!

Thanks

Cory

Sankrupa · ‎06-29-2018

Hi Vimal,

Can I Know how did you achieve copying the attachments from task to Ritm. I am able to copy the attachment from task to ritm but after copying the attachment is getting removed from the task. Could you please let me know how did you achieve this.

Thanks

Sankrupa

richsnipe · ‎05-13-2021

Is there a way to reverse this? This works great as long as the attachment is attached to the RITM.

I'd like to add an attachment to a SCTASK, and have it displayed in the related lists under each additional task and RITM also.

Is that possible?

richsnipe · ‎05-13-2021

Disregard. I found my answer here:

https://community.servicenow.com/community?id=community_blog&sys_id=928c2ae1dbd0dbc01dcaf3231f961927