Copy Existing Values and Add New to Watch List onChange

[Sofija]

Hi All!

I was hoping maybe someone encountered the same issue or would be able to help regarding watch list.

I currently have client script running to add specified email based on incident priority selected. However, once user chooses to change the priority - the existing watchlist is replaced with the new value defined in the client script.

What I would like it to do is:

1) Replace one email DL with another based on priority

AND

2) Copy all other users added to the watch list which not need to be replaced by the new value

I tried to modify the client script to copy existing value and replace just one of them, but I feel stuck

I hope I am making myself clear, but if no please let me know and I will try to be more detailed and specific

Thank you in advance!

Kamile

[Mike Allen]

Can you post your script?   That will help us provide feedback.

[Sofija]

This is the original script (attempts to keep the users on watch list were removed so this is blank slate).

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
    if (isLoading || newValue == '') {
          return;
    }

    //Type appropriate comment here, and begin script below

if (newValue == 1 ) {
  /*var alist = g_form.getValue('watch_list');
  var arrlist =   alist.split(",");
 
  arrlist.push("email@email.com");
  g_form.setValue("watch_list", arrlist);*/

  g_form.setValue("watch_list", "", "email@email.com");
}

if (newValue == 2) {
  /*var alst = g_form.getValue('watch_list');
  var arrlst =   alst.split(",");
  arrlst.push("email2@email.com");
  g_form.setValue("watch_list", arrlst);*/

  g_form.setValue("watch_list", "", "email2@email.com");
}
   
if (newValue == 3 || newValue == 4) {
  var watchlist = g_form.getValue('watch_list');
  var newwatch =   watchlist.split(",");
  //alert(watchlist);
 
  var outarr = [];
 
  var arrayLength = newwatch.length;
  for (var i = 0; i < arrayLength; i++) {
    //alert(newwatch[i]);
    if (newwatch[i] == "email@email.com" ||
            newwatch[i] == "email2@email.com" ) {
    } else
    {
      outarr.push(newwatch[i]);
    }
   
  }
 
  g_form.setValue("watch_list",outarr);

}  



}

[Mike Allen]

I did this and it works:

var wl = g_form.getValue('watch_list');

   if (newValue == 1 ) {

   if(wl.indexOf("email2@email.com") > -1){

   var newWl = wl.replace("email2@email.com", "email@email.com");

   }else{

   newWl = wl + ",email@email.com";

   }

   /*var alist = g_form.getValue('watch_list');

   var arrlist =   alist.split(",");



   arrlist.push("email@email.com");

   g_form.setValue("watch_list", arrlist);*/

   g_form.setValue("watch_list", newWl);

   }



   if (newValue == 2) {

   if(wl.indexOf("email@email.com") > -1){

   var newWl = wl.replace("email@email.com", "email2@email.com");

   }else{

   newWl = wl + ",email2@email.com";

   }

   /*var alst = g_form.getValue('watch_list');

   var arrlst =   alst.split(",");

   arrlst.push("email2@email.com");

   g_form.setValue("watch_list", arrlst);*/

   g_form.setValue("watch_list", newWl);

   }

Play around with that.

[Sofija]

Hi Mike,

I tried using your example but I get errors of 'newWl' used out of scope and 'newWl' is already defined. Thoughts?

Note: I am using this on client script onChange and I am leaving the script starting if (newValue == 3 || newValue == 4) unchanged for clearing values.