Copy record producer with variables/fields to a new record producer

[yandp]

Hi, good day!

I recently copy a record producer to develop a new record producer, for easy record creation on issuer.

after copy the record producer, i noticed the variable are not in the new record producer as image below.

is this normal behavior?

is there any way to include variable while copying?

If no, i need to recreate the same variable in the new record producer?

Please share with me if you have any experience on this.

Thank you so much in advance.

[Community Alums]

Hi @yandp ,

In original Record producer what types of variables did you utilize?

Just now tried this, new RP is created along with the Variables, scripts etc..,

[Ankur Bawiskar]

@yandp 

was that an OOB feature to copy record producer or you added some customization to that?

[Ravi Chandra_K · Accepted solution]

Hi @yandp 

OOB copy button will create Record Producer with variables as well.

(Insert, Insert and stay will not copy variables).

If the record producer has variable set, then there could be some issues while copying 

refer : https://www.servicenow.com/community/itsm-forum/unable-to-copy-make-duplicate-record-producer/m-p/23...

Regards,

Ravi Chandra