copy variables to work-notes

[SMuir]

I have a script that seems to be working fine, but I need to tidy it up a bit.

For the moment the business rule copied the variables on the requested item to the comments [work-notes]

But as you can see its not very tidy. Is   there a way to get only the variables the customer selected to show rather than all the variables on the form?

Variables:

Who requires assistance?: Mitch Sharpe

Member Firm: NRFLLP

Location: London

Are you raising this request to Add or Remove access? : Add

What is your access start date: 15/Nov/2017 11:05:34

What is your access end date?:

What is your access end date?:

NRF: false

GSC: true

Are you raising this request for HR or Finance?: Finance

HR Action & HR Ad Hoc: false

Adhoc Finance Requests for GSC: false

Fixed Asset Registration: true

Time Amendment: false

Vendor Requests: false

Which User Groups in the Adhoc Finance Requests for GSC Workflow do you need to add or remove access to?:

Which User Groups in the Adhoc Finance Requests for GSC Workflow do you need to add or remove access to?:

Which User Groups in the Fixed Asset Registration for NRF Workflow do you need to add or remove access to? :

Which User Groups in the Fixed Asset Registration for GSC Workflow do you need to add or remove access to? : EMEA_PTP_FA_TECHNICIAN

Which User Groups in the HR Action & HR Ad Hoc NRF Workflow do you need to add or remove access to? :

Which User Groups in the HR Action & HR Ad Hoc GSC Workflow do you need to add or remove access to? :

Which User Groups in the Time Amendment GSC Workflow do you need to add or remove access to? :

Which User Groups in the Time Amendment NRF Workflow do you need to add or remove access to? :

Which User Groups in the Vendor Requests NRF Workflow do you need to add or remove access to? :

Which User Groups in the Vendor Requests GSC Workflow do you need to add or remove access to? :

If you have any additional comments or information, please fill them in here.:

Current script is

(function executeRule(current, previous /*null when async*/) {

// Add your code here.

var wn = 'Variables:';

for (key in current.variables) {

var v = current.variables[key];

wn += '\n' + v.getGlideObject().getQuestion().getLabel() + ': ' + v.getDisplayValue();

}

current.comments = wn;

})(current, previous);

Kind regards

Sarah

[Harish KM · Accepted solution]

Try the below code. I am setting it to description. It pulls only filled variables

toDescription();

function toDescription() {

  var notEmptyVars = [];

  var v;

  var desc = '';

  /* Put all variable values and labels from the variable pool into an array */

  for (var i in current.variables) {

      v = current.variables[i];

      /* Only include non-empty variables, and exclude Label and Container variables */

      if (v != '' && v != 'false' && v.getGlideObject().getQuestion().type != 11 && v.getGlideObject().getQuestion().type != 19 && v.getGlideObject().getQuestion().type != 20) {

          desc += v.getGlideObject().getQuestion().getLabel() + ': ' + v.getDisplayValue() + '\n';

      }

  }

  current.description = desc;

}

[SMuir]

This is great! Thanks for the help.

But it's all showing bunched together.

Who requires assistance?: * Sarah Admin Muir Member Firm: NRFLLP Location: London Are you raising this request to Add or Remove access? : Add What is your access start date: 18/Nov/2017 13:45:51 NRF: true Are you raising this request for HR or Finance?: HR HR Action & HR Ad Hoc: true Which User Groups in the HR Action & HR Ad Hoc NRF Workflow do you need to add or remove access to? : EMEA HR Requestor

Is there a way to stop that and have them on each line? I'm not sure where I would put a new line in there.

Sarah Muir | IT ServiceNow Technician

Norton Rose Fulbright LLP

3 More London Riverside, London, SE1 2AQ, United Kingdom

Tel +44 20 7444 3835 | Mob +44 7738 808219 | Fax +44 20 7283 6500

sarah.muir@nortonrosefulbright.com

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[Humshain Ahmed]

Hi Harish can you send the business rule for setting variable to  work notes ?

[Harish KM]

Hi Ahmed, check the post, the script is already their