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Costing for Flow Designer automation

WaseemM
Tera Expert

‎03-17-2026 05:54 AM

Hello Everyone,

 

I have a few questions and would appreciate some guidance. I’ve read several articles, but I ended up feeling a bit confused.

My goal is to use Flow Designer for automation. I plan to leverage PowerShell and SSH in custom actions, along with basic actions such as lookup, create, and update records. I don’t intend to use ServiceNow Discovery or spokes. I’ll likely be working with around 3 to 5 MID servers.

 

Will this setup incur any costs? If possible, could you also share some helpful articles or resources?

Thank you!

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Tanushree Maiti
Kilo Patron

‎03-17-2026 06:09 AM

Hi @WaseemM 

Yes, leveraging built-in PowerShell and SSH steps within custom actions in Flow Designer requires a separate, paid subscription to the ServiceNow Integration Hub

 

Check this KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0959893

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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