Create a Business Rule

[DeIvory Gordon]

Hello, 

In ServiceNow, Create Asset Request creates duplicate entries in alm_asset table.  A business rule was modified to fire on 'update' it should not fire on update. only on insert.  I am not sure how to get to the business rule.  I opened the table, then the business rules, but I am unsure which business rule to change.  Can you explain what needs to be done in simple terms?  Thank you!

[Vishal Jaswal · Accepted solution]

Hello @DeIvory Gordon 

Navigate to All > System Defintion > Business Rules > Apply the filter as shown below (you can modify it)

Or if you open any table's list view then you can right click on any column header / name, click Configure > Business Rules

I would like to see your create request record producer code to understand it better.

[Vishal Jaswal · Accepted solution]

Hello @DeIvory Gordon 

Navigate to All > System Defintion > Business Rules > Apply the filter as shown below (you can modify it)

Or if you open any table's list view then you can right click on any column header / name, click Configure > Business Rules

I would like to see your create request record producer code to understand it better.

[Ankur Bawiskar · Accepted solution]

@DeIvory Gordon 

Search in business rules and with table as "alm_asset"

If my response helped please mark it correct and close the thread so that it benefits future readers.