Create a calendar event cancellation from an event trigger

[Mollie V]

Hi community,

I am looking for some guidance on how to create a notification containing a meeting invite cancellation. I was able to use the change.calendar.integration email template to send the meeting invitation using the change.calendar.notify event and notification type of 'Meeting Invitation'.

My guess is some property here that needs to be set or added but I'm not familiar with this format.

BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${to}
ORGANIZER:MAILTO:${from}
DTSTART:${dtstart}
DTEND:${dtend}
LOCATION:${location}
TRANSP:OPAQUE
SEQUENCE:${sys_mod_count}
UID:${number}
DTSTAMP:${dtstamp}
DESCRIPTION:${description}
SUMMARY:${summary}
PRIORITY:3
X-MICROSOFT-CDO-IMPORTANCE:${priority}
STATUS:CONFIRMED
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR

Any help and guidance are much appreciated.

Thanks,

Mollie

[Sayali_Suryawan]

Hello Mollie V

If you are looking for a meeting cancellation triggered by an event, there is already one OOB notification in service now, "CAB Attendee meeting cancellation" 

They use the "meeting.cancel.notify" event registry to trigger notification, which is triggered when the meeting is cancelled and then it informed to the attendees. 

Please mark my answer if it was helpful.

Thank you.