Image in Image Field is overflows the screen in Classic Mobile ($m.do)

Dinh Nguyen
Kilo Sage

Hi everyone,

I am having a problem with the Image field image overflowing the screen as shown below:

Desktop:

DinhNguyen_1-1741682812246.png

Classic Mobile ($m.do):

DinhNguyen_0-1741682738398.png

Does anyone know how to fix this please help me.

Thank you so much.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@Dinh Nguyen 

Did you try with smaller image?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar ,

I tried a smaller image and it looks like this. Is there an ideal size for the Image to display nicely on Classic Mobile or is there a script that can help solve this? If you know please help me:

DinhNguyen_0-1741683344281.png

 

@Dinh Nguyen 

I don't think image size matters since you tried with smaller image already.

Seems a platform bug, please raise a case with ServiceNow.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Dinh Nguyen 

I believe there is some limitation. Please raise a case

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader