1 ACCEPTED SOLUTION
Ok so yeah its like this widget to resubmit request on the ticket page, script include to build the URL, variable set called 'copy_variables_from_uri_ritm_id' with client script to parse the URL
Widget HTML:
<div ng-if="::c.data.show_button" class="panel panel-default b wrapper-md" ng-class="{'wrapper-md': options.native_mobile != 'true', 'wrapper-sm': options.native_mobile == 'true'}">
<button name="resubmit" ng-disabled="c.resubmitting" ng-click="c.redirectToResubmit()" class="btn btn-primary btn-block ng-binding ng-scope">
Resubmit Request
</button>
</div>Widget Client script:
function() {
var c = this;
c.resubmitting = false;
c.redirectToResubmit = function() {
c.resubmitting = true;
c.server.get({
resubmitting: true
}).then(function(r) {
top.window.location = r.data.resubmit_url;
});
}
}Widget Server script:
(function() {
var tableName = $sp.getParameter('table');
var recordId = $sp.getParameter('sys_id');
if(tableName && recordId) {
var recordGr = new GlideRecord(tableName);
recordGr.get(recordId);
if(!input) {
data.show_button = new CatalogVariableURLBuilder().hasVariableSet(recordGr, 'copy_variables_from_uri_ritm_id');
}
}
if(input && input.resubmitting) {
data.resubmit_url = new CatalogVariableURLBuilder().getResubmitURL('sc_cat_item', recordGr);
}
})();CatalogVariableURLBuilder script include:
var CatalogVariableURLBuilder = Class.create();
CatalogVariableURLBuilder.prototype = {
initialize: function() {},
getJsonFromGr: function(ritmGr) {
var variablesObj = ritmGr.variables.getElements(false);
var outputObj = {};
for (var i = 0; i < variablesObj.length; ++i) {
var variable = variablesObj[i];
var question = variable.getQuestion();
if (question.getValue() && question.getName()) {
outputObj[question.getName()] = question.getValue();
}
}
return JSON.stringify(outputObj);
},
hasVariableSet: function(ritmGr, variableSetName) {
if(ritmGr.getTableName() != 'sc_req_item' || !ritmGr.getValue('cat_item')) {
return false;
}
var ioSetItem = new GlideRecord('io_set_item');
ioSetItem.addQuery('sc_cat_item', ritmGr.getValue('cat_item'));
ioSetItem.addQuery('variable_set.internal_name', variableSetName);
ioSetItem.query();
return ioSetItem.hasNext();
},
getResubmitURL: function(catItemPageId, ritmGr) {
var catItemSysId = ritmGr.cat_item.toString();
return "?id=" + catItemPageId + "&sys_id=" + catItemSysId + "&sysparm_copy_from_ritm_id=" + ritmGr.getUniqueValue();
},
type: 'CatalogVariableURLBuilder'
};Variable set:
Onload client script (in this variable set)
function onLoad() {
var prop, propVal;
//get parameter from URL
var ritmId = getParameterValue('sysparm_copy_from_ritm_id');
console.debug('sysparm_variables URI parameter value: ' + ritmId);
if (!ritmId) {
//If parameter is empty, stop here.
console.debug('aborting due to a missing sysparm_copy_from_ritm_id URI parameter');
return;
}
var getVariableJson = new GlideAjax('CopyVariablesAjax');
getVariableJson.addParam('sysparm_name', 'getVariableJson');
getVariableJson.addParam('sysparm_copy_from_ritm_id', ritmId);
getVariableJson.getXMLAnswer(populateForm);
function populateForm(variableJsonStr) {
console.debug('sysparm_copy_from_ritm_id variables JSON object: ' + variableJsonStr);
var variableJson = JSON.parse(variableJsonStr);
for(var formVariable in variableJson) {
if(g_form.hasField(formVariable)) {
g_form.setValue(formVariable, variableJson[formVariable]);
}
}
}
}
function getParameterValue(name) {
name = name.replace(/[\[]/, "\\\[").replace(/[\]]/, "\\\]");
var regexS = "[\\?&]" + name + "=([^&#]*)";
var regex = new RegExp(regexS);
//Check if portal (gel=undefined) or classic UI, and get the HREF data appropriately in either case.
var hrefPath = (typeof gel == 'undefined') ? this.location.href : top.location.href;
var results = regex.exec(hrefPath);
console.debug('HREF: ' + hrefPath);
if (results == null) {
return "";
} else {
return unescape(results[1]);
}
}CopyVariablesAjax script include client callable:
var CopyVariablesAjax = Class.create();
CopyVariablesAjax.prototype = Object.extendsObject(AbstractAjaxProcessor, {
getVariableJson: function() {
var ritmId = this.getParameter('sysparm_copy_from_ritm_id');
var ritm = new GlideRecord('sc_req_item');
if(!ritm.get(ritmId)) {
return "{}";
}
return new CatalogVariableURLBuilder().getJsonFromGr(ritm);
},
type: 'CopyVariablesAjax'
});Ok now you just need to, add the variable set to any catalog item that you want this functionality to work in, and also you should add the widget to the ticket page where the button needs to be.
Hmmm...they are just date variables.
The time zone idea might be valid though. I also thought about caching, but I get the same result in an incognito window.
