Create a record on custom table using inbound action in servicenow

[Akshata5]

Hi,

Please me with below requirement.

When ServiceNow instance receives email from abc@email.com

There should be a record created on custom table (add_account).

If the email body contains below details

User email : <Email address>

Admin Account Name : <ms_>

Through inbound action this should be inserted in custom table(add_account).

Name and Associated user field value should be as below.

Name :   Admin Account Name : <ms_>

Associated user :   User email : <Email address>

Kindly help me with script to be updated in Inbound action

[Akshata5]

@Dr Atul G- LNG  I just gave an example as dev1234, actually I am trying to implement this in client instance.

[Dr Atul G- LNG]

Hi @Akshata5 

Have a look in these 2 links and share if you stuck some where

https://www.youtube.com/watch?v=KZpZDqbRKU4

https://developer.servicenow.com/dev.do#!/learn/courses/xanadu/app_store_learnv2_flowdesigner_xanadu...