The Zurich release has arrived! Interested in new features and functionalities? Click here for more

Create a related list to show KB articles for CI

conanlloyd
Giga Guru

I'm feeling like an idiot here but I just can't get this to work correctly.  I have a related list created that shows any KB article for the specified CI and that works fine.  The problem is that is shows ALL versions, not just the current published one.  No matter what I do, I can't seem to get only the published versions only.

 

Here is my current version of the relationship:

relationship.JPG

Anyone out there able to show me where I'm going wrong?

 

1 ACCEPTED SOLUTION

Is that a different related list? I see the title says Knowledge but in the relationship that you created, the name is "KB Articles"

View solution in original post

5 REPLIES 5

I'm such an idiot, I never noticed that it was a second Knowledge related list.  Thanks for the extra eyes