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Create a related list to show KB articles for CI

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conanlloyd
Giga Guru

‎10-17-2022 09:37 AM

I'm feeling like an idiot here but I just can't get this to work correctly.  I have a related list created that shows any KB article for the specified CI and that works fine.  The problem is that is shows ALL versions, not just the current published one.  No matter what I do, I can't seem to get only the published versions only.

 

Here is my current version of the relationship:

relationship.JPG

Anyone out there able to show me where I'm going wrong?

 

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Mike_R
Kilo Patron
Kilo Patron
In response to conanlloyd

‎10-17-2022 09:53 AM

Is that a different related list? I see the title says Knowledge but in the relationship that you created, the name is "KB Articles"

Mike
* My Collection of ServiceNow Stuff *

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conanlloyd
Giga Guru
In response to Mike_R

‎10-17-2022 10:07 AM

I'm such an idiot, I never noticed that it was a second Knowledge related list.  Thanks for the extra eyes

 

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