- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2023 07:47 AM
Hello,
I want to create a decision table.
I pass two inputs: document type and requested for.
Is there any possibility of getting an output which is conditional on the requested for input.
If document type = x, then I want to create an output that is the manager of the requester for.
Is this possible on the decision builder?
Thank you.
Best,
Firat
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-02-2024 06:15 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-20-2023 08:06 AM
Hi,
You can return the output as a choice i.e. manager, in the flow when you will use "Make a decision" flow logic based on choice decide whether you need manager or the requester itself. (You can always do a dot walk for manager).
Thanks and Regards,
Saurabh Gupta
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎12-21-2023 05:26 AM
Hello, thanks for your reply but unfortunately that does not solve my problem. See below.
Here the 1st level approval is always the manager of the requested for input, so I want to return that output from this decision table but I see that it is not possible?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-02-2024 06:15 AM
I received feedback from SNOW. It says what I asked is not possible.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎01-02-2024 06:18 AM
SNOW .. oh my God... its SN or ServiceNow but never SNOW
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************